Contact Lume Place

Our customer support team is ready to assist you. On average, we respond within 48-72 hours. Our support hours are Monday to Friday, from 9 AM to 6 PM.

Perguntas Frequentes (FAQ)

Yes, we ship worldwide! Currently, we offer delivery to over 65 countries. Shipping costs will be calculated and added during checkout.

We also provide free shipping on orders over $50.

Keep an eye out for exclusive shipping deals and promotions throughout the year!

Due to a high volume of orders, all orders are processed within 24 to 48 hours. Shipping typically takes between 5 to 7 business days, depending on your location. We ship to most countries, excluding certain islands.

Shipping details will be provided during checkout and sent to you via email confirmation.

We only exclude countries we cannot ship to from the checkout process. So if you're able to complete the checkout, we can ship to your country!

You can return any product for any reason within 14 days. No questions asked.

We don’t charge any return or handling fees.

Simply provide the return label, and you're all set!

Feel free to reach out to us through our contact page! We’d be happy to assist you.