Warranty Terms

At LumePlace, we guarantee the quality and durability of our products. If you experience any manufacturing defects within the warranty period, we will make every effort to resolve the issue promptly.

1. Warranty Period

Our warranty is valid for 12 months from the purchase date, covering manufacturing defects but excluding damages caused by misuse, accidents, or natural wear.

2. Covered Issues

The warranty covers:

• Manufacturing defects.
• Malfunctions of the product.
• Issues with materials used in the product.

3. Exclusions

The warranty does not cover:

• Damages caused by misuse.
• Normal wear and tear.
• Products damaged due to accidents or improper handling.

4. How to Request Warranty Service

If you experience a defect within the warranty period, please contact us for guidance on the return or exchange process. Our team is ready to assist you!

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